The chief executive of Loblaw, Canada's largest grocery retailer, has apologised to about two million customers whose personal details were accessed by hackers earlier this year, CBC News reports.
In an email to affected shoppers, Per Bank said an internal investigation had found that an unauthorised third party obtained information including names, addresses, phone numbers, dates of birth and purchase details. Loblaw first disclosed unusual activity in its systems in March, dating it to around 23 February.
The company, which runs about 2,500 stores under brands including No Frills and Real Canadian Superstore, is offering two years of free credit monitoring and identity restoration through TransUnion, with enrolment open until 28 February 2027. It has also logged customers out of services such as PC Optimum. A privacy expert told CBC that credit monitoring gives only limited protection once data has been exposed.
Source: CBC News Canada